Gaylord pickup from your dock

What a pickup begins with

Think of a short bill of lading. Who is shipping, what is on the pallet, where it is and when someone can load it. The more of that you write down, the easier it is to line up a pickup that fits your dock. We do not state prices or times on this page, because they depend on the stack, the lane and the day.

Dock details a driver will ask about

1. Dock or ground level. A dock-height door, a ground-level door or a yard.
2. Equipment. Whether you have a forklift or a pallet jack on site.
3. Access. Whether a full-size trailer can back in, or a smaller truck is needed.
4. Contact. Who is on site, and the hours the receiving door is open.
5. Stack. How many pallets, how tall, and whether they are banded.

Prepare the stack

Knock the boxes down flat. Stack them on a pallet, aligned to the footprint, with the edges even. Band or wrap the stack. A flat, banded stack is easier to count, easier to load and keeps the corners from crushing. If the boxes are set up, say so and say how high they stack.

Keep it dry

Boxes on a dock floor take up water in a wet week. Put them on a pallet under a roof. Corrugated can lose about half of its compression strength when relative humidity rises from 50 to 90 percent (source), and storing it above 55 degrees Fahrenheit helps because cold makes board stiffer and more brittle (source). The folding and storing guide walks through it.

How many fit a load

The number that fit on a truck depends on the footprint, the height and whether the boxes are knocked down. The per-truck guide shows the arithmetic with your own numbers.

Recycle or reuse

If part of the stack is wet or crushed, mark it on the pallet or tell us in the request. The recycling page covers the split.

Ask for a pickup

Use the form below. Put the stack details in the message field, and the dock details as a list. We read it and come back with what fits.

Details that shape a pickup

Tell us what a driver will find: a dock door or a ground-level door, whether a forklift is on site, where the stack stands, and whether trucks can turn around on your lot. Give the hours the dock is open if you know them, as a plain note, since this site states no pickup times. If the stack is split across buildings, list each building with its count. A request that answers these questions lets the reply be specific instead of general.

Questions from the dock

Do you pick up from small facilities?

Send the request with the count and dock details. The size of the stack does not stop us from reading it.

Do I need a forklift?

It helps. If you do not have one, say so and we plan the truck around it.

Can you pick up both boxes and OCC?

One request can describe both. Say what is reusable and what is not, and we separate them.